view of a plantation
FAQs

Ahead of Your stay

Unmatched service and warm southern hospitality begin the moment you book your stay at Andrew Pinckney Inn. Ahead of your stay, let us help answer any questions you might have about your upcoming visit with us in Charleston.

Does The Andrew Pinckney Inn serve breakfast?

Complimentary breakfast is served from 7am – 10am in our beautiful rooftop Solarium. Enjoy our wide selection of delicious pastries, gourmet breakfast sandwiches, quiches, fresh fruits, juices, coffee, tea, and more while taking in historic views of downtown Charleston.

What time is check-out at the Andrew Pinckney Inn?

Check-out is at 11am.

Does The Andrew Pinckney Inn serve lunch or dinner?

We do not serve lunch or dinner, but there are dozens of incredible restaurants within walking distance of the Inn.

What is The Andrew Pinckney Inn's Wine + Cheese Reception?

We offer a lovely, complimentary Wine + Cheese reception daily from 4pm – 5pm in our rooftop Solarium. Come take in the beautiful historic Charleston views while you enjoy a selection of red and white wines, artisan cheeses and crackers, savory dips, fresh and dried fruits, and, of course, boiled peanuts.

Does The Andrew Pinckney Inn have a fitness center?

We do not have a fitness center on-site, but we offer complimentary access to Pivotal Fitness, on Wentworth Street, just two blocks away. Passes are available at the Front Desk.

What time can I check in to the Andrew Pinckney Inn?

Check-in is at 4pm. Should you arrive early, we will happily park your car and store your luggage. When your room is ready, we will give you a call.

How far away is the Charleston International Airport from The Andrew Pinckney Inn?

The airport is approximately 12 miles from the Inn. During rush hour, it can take as long as 30-40 minutes to get to and from the airport, so please plan accordingly.

Does The Andrew Pinckney Inn offer room service?

We do not provide room service at the Inn.

Will transportation be provided to/from the hotel?

We do not have hotel transportation at the hotel. We can, however, coordinate transportation for you whether that be an uber, taxi, shuttle or motor coach as we work with different transportation companies around town.

Does The Andrew Pinckney Inn have event or meeting space?

We are able to accommodate intimate meetings of up to 10 people here at the Inn, but there are several options for larger meetings nearby. Please contact our Director of Sales, Jessica Bowman, at (843) 724-4321 for assistance.

How far away is the City Market from The Andrew Pinckney Inn?

The City Market is just one block from the Inn.

Where do I park while staying at the Inn?

25TH ANNIVERSARY PROMOTION ALERT: In celebration of the 25th Anniversary of the Andrew Pinckney Inn this year, we are offering "$22 in '22" as our anniversary parking promotion. While Valet Parking services are normally at a rate of $30/day, they will be only $22 in 2022. Unlimited in-and-out access is included in the daily rate. Other self-parking options are available ($25-$30/night) within easy walking distance but at $22, our Valet Parking option is a great bargain.

There is no free parking and limited metered parking in the Downtown area.

What will the view from my room look like?

Most rooms have street or garden views since we are located in the heart of the City, but the views from our newly-renovated rooftop Solarium provide an incredible view of historic Charleston.

Do you provide cruise parking?

We do not provide cruise parking at this time.

What are you doing to protect the wellbeing and safety of guests at The Andrew Pinckney Inn at this time?

There is no higher priority than the safety of both our guests and employees. During our time apart, we have developed comprehensive cleaning and physical distancing protocols and are pleased to share those details with you here.

Can I get a late check-out?

Check-out is at 11am. Should you need a little extra time, please inquire at the front desk. You may leave your valet-parked vehicle and luggage with us until 4pm on the day of check-out.

Does The Andrew Pinckney Inn offer an airport shuttle?

We do not have an airport shuttle service. However, taxi service, rental cars, and Uber are readily available near baggage claim. If you need assistance arranging transportation back to the airport, please ask the front desk during your stay or at check-out.

Do you offer a shuttle to the cruise port?

At this time we do not offer a shuttle to the cruise port.

Does Andrew Pinckney Inn have rollaway beds?

We have a limited number of rollaway beds available. We highly recommend calling in advance to reserve one.

Is there a beach near The Andrew Pinckney Inn?

Folly Beach, Sullivan’s Island, and Isle of Palms are all approximately 10-12 miles from Downtown.

What if I need to check-in late?

Our Front Desk is staffed 24-hours a day. You may arrive at your leisure, but feel free to call and let us know.

Does Andrew Pinckney Inn offer Wi-Fi?

We offer complimentary Wi-Fi for all of our guests. A code will be provided to you at check-in.

What types of rooms does The Andrew Pinckney Inn have?

We have several different room types, from cozy double beds to spacious suites. Please visit our website for a full list of rooms and photos.

Does The Andrew Pinckney Inn have concierge services?

Our Front Desk team is happy to assist you with tour, attraction, and dining information.

Does The Andrew Pinckney Inn have handicapped accessible rooms?

Yes, we have a limited number of handicapped accessible rooms. Please let us know as soon as possible if you need an accessible room.

Does The Andrew Pinckney Inn have an elevator?

There is elevator access in the Church Street building, but rooms in the Pinckney building are accessible only by stairs. Please let us know as soon as possible if you need elevator access.

Does The Andrew Pinckney Inn have a bar?

We do not have a bar on-site, but there are dozens of excellent bars and restaurants within walking distance of the Inn. We do offer a complimentary Wine & Cheese reception every afternoon from 4pm-5pm in our rooftop solarium.

Can I smoke at The Andrew Pinckney Inn?

The Inn is entirely smoke-free. Fines will be imposed if evidence of smoking is found in your room.

Is Andrew Pinckney Inn pet friendly?

We are not a pet-friendly Inn, but we can recommend several excellent kennels nearby for your furry family member. We do, of course, welcome ADA-certified service animals at no charge. A fee may be imposed for damage to guest rooms by any pet or service animal.

What methods of payment are accepted at The Andrew Pinckney Inn?

We accept Visa, MasterCard, American Express, Discover, and cash.

Is it cheaper to book a room on one of the discounted online travel sites?

Contrary to popular belief, you will get the best rate at our Inn by calling the property directly or by booking on www.andrewpinckneyinn.com! We guarantee the best available rate.

Does The Andrew Pinckney Inn have a business center?

We have a small business center located in the main building with computer and printer access.

What toiletries does The Andrew Pinckney Inn provide?

We provide shampoo, conditioner, bar soaps, body lotion, and shower gel in every guest room. Additional toiletries are available on request.

What is the cancellation policy at The Andrew Pinckney Inn?

You may cancel your reservation up to 72-hours in advance of the arrival date. If you cancel within the 72-hour time frame, you will be charged for one night room and tax.

Does The Andrew Pinckney Inn have a pool?

We do not have a pool at the Inn.

Does Andrew Pinckney Inn have turndown service?

We do not provide turndown service.

Does The Andrew Pinckney Inn have daily maid service?

Daily stayover housekeeping service is currently suspended due to COVID-19 Protocols. Please contact the front desk if you have any special requests for services, need amenities replenished, or would like additional towels or supplies.

Are there hair dryers in the rooms at Andrew Pinckney Inn?

Yes, every room has a hair dryer.

I forgot some of my personal toiletries, what should I do?

We have toothbrushes, toothpaste, razors, shaving cream, sewing kits, and shower caps available at the front desk, at no charge. Other items can be purchased at the Five & Dime store just two blocks away.

Do the guest rooms have refrigerators at Andrew Pinckney Inn?

All guest rooms and suites are equipped with mini-fridges.

Does Andrew Pinckney Inn have vending machines and ice machines?

Yes, we have soda machines and ice machines. There is a convenience store and a Five & Dime store within walking distance, should you need anything.

Does Andrew Pinckney Inn offer hotel blocks for weddings?

Yes. Please contact Blair Gottfried at bgottfried@charlestownehotels.com or (843) 724-4321 for more information.

Can I book your rooms for my entire wedding party?

Group blocks are available. Please contact our Director of Sales, Jessica Bowman, at (843) 724-4321 for more information.

Is there a minimum number of rooms you have to block?

No.

Is there a discounted rate for wedding blocks?

Wedding groups can have an individualized booking link to share with their guests that will offer a 10% discount off the current rates we are selling online.

What is your cancellation policy for wedding blocks?

Cancellations must be made at least seven days in advance.

Is there a free breakfast for wedding party guests?

Yes, we offer a gourmet continental breakfast available in our rooftop Solarium.

Do guests have to stay for the entire wedding block?

Depending on the time of year, there may be a 2-night minimum on stays.

How far in advance should I block hotel rooms for a wedding?

Being a boutique property, booking your hotel room as early as possible is always recommended. This allows for you to have the most options of room types as well as the best rate!

Does The Andrew Pinckney Inn have a bridal suite?

Brides love staying in our Townhouse Suite, which is our largest suite and great location for bridal parties to get ready!