Ahead of your Stay
Frequently Asked Questions
Warm southern hospitality begin the moment you book your dates at The Andrew Pinckney inn. Ahead of your stay, let us help answer any questions you might have about your upcoming visit with us in Charleston.
Guest Services & Contact
How can I contact Andrew Pinckney Inn?
You can reach the Andrew Pinckney Inn team by phone at 843.937.8800 or email us at frontdesk@andrewpinckneyinn.com for reservations, special requests, or general inquiries.
What should I do if I leave something behind at Andrew Pinckney Inn?
If you believe you lost or forgot an item during your stay at Andrew Pinckney Inn, please contact us at 843.937.8800 or frontdesk@andrewpinckneyinn.com. We’ll gladly check our lost and found and can arrange shipping via our mail service.
Is the Andrew Pinckney Inn front desk open 24 hours a day?
Yes. The Andrew Pinckney Inn front desk is staffed 24/7 to assist you at any time—day or night.
Can I have packages or mail delivered to Andrew Pinckney Inn?
Yes. We accept packages and mail on behalf of Andrew Pinckney Inn guests. Please notify us in advance by calling 843.937.8800 or emailing frontdesk@andrewpinckneyinn.com so we can ensure smooth delivery.
Can I request flowers, wine, or a special surprise in my room?
Absolutely! Our team would love to help you plan something special. Whether it’s wine, flowers, or a custom surprise, just call Andrew Pinckney Inn at 843.937.8800 before your arrival, and we’ll take care of the details.
Does Andrew Pinckney Inn offer hotel packages for couples, families, or special occasions?
Yes! We offer a rotating selection of curated hotel packages designed for romantic getaways, family vacations, and more. Visit our website for current offerings, or contact our team for assistance.
Can Andrew Pinckney Inn help with restaurant reservations or tickets to local attractions?
Yes. Our staff is happy to serve as your personal Andrew Pinckney Inn concierge. We can assist with restaurant reservations, event tickets, tour bookings, and more. To arrange in advance, call us at 843.937.8800.
Reservations & Policies
Can I purchase an Andrew Pinckney Inn gift certificate?
Yes. Andrew Pinckney Inn gift certificates are available and make thoughtful gifts for birthdays, holidays, or special occasions. Call us directly at 843.937.8800 to purchase.
Does Andrew Pinckney Inn offer discounts for AAA, AARP, or military members?
Yes. We proudly offer a 10% discount for AAA, AARP, and military guests. Valid ID or proof of membership is required at check-in or at the time of booking.
Is there an extra person fee at Andrew Pinckney Inn?
Yes. There is a $25 per night fee for each additional guest over 2.
What forms of payment are accepted at Andrew Pinckney Inn?
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover.
Is Andrew Pinckney Inn pet-friendly?
No. We do not allow pets at this time. However, we’d be happy to recommend trusted local kennels nearby. ADA-certified service animals are always welcome at no additional charge. Please note: A fee may apply for damage caused by pets or service animals.
Is there a fee for extra bedding?
Andrew Pinckney Inn suites include a queen-size sofa bed. We also offer a limited number of pack-and-plays and rollaway beds upon request at no extra charge—subject to availability.
What types of rooms are available at Andrew Pinckney Inn?
Our historic inn features a variety of accommodations, from cozy rooms with double beds to spacious suites. Our Church Street building includes 32 rooms with elevator access, and our Pinckney Street building has nine rooms only accessible by stairs. Visit our website to browse rooms and photos.
Do any of the rooms at Andrew Pinckney Inn have a view?
Most rooms offer street or courtyard views, but for panoramic views of historic Charleston, don’t miss our rooftop Solarium. It’s newly renovated and ideal for relaxing or enjoying the beloved Andrew Pinckney Inn breakfast.
Does Andrew Pinckney Inn have accessible rooms?
Yes. We offer a limited number of accessible rooms. Please notify us when booking so we can ensure availability.
Is smoking allowed at Andrew Pinckney Inn?
No. Andrew Pinckney Inn is a 100% smoke-free hotel, including all guest rooms and public spaces.
Can I book multiple rooms at Andrew Pinckney Inn at the same time?
Yes. You can reserve up to five rooms via our website at andrewpinckneyinn.com or by calling us at 843.937.8800.
How much is authorized on my credit card at check-in?
We authorize the full amount of your stay (room rate plus tax) on your card at check-in.
Can I store my luggage before check-in or after check-out?
Yes. We’re happy to hold your bags securely so you can explore Charleston freely before check-in or after departure.
What is the Andrew Pinckney Inn cancellation policy?
Cancellations must be made at least 72 hours before your scheduled arrival to avoid penalty. If canceled within 72 hours, one night’s room and tax will be charged. The policy also applies to shortened stays or adjusted arrival/departure dates.
Note: Advance Purchase and special rates may have different cancellation terms. Please review your booking confirmation for details.
Can I check in late at night?
Yes. The Andrew Pinckney Inn front desk is staffed 24 hours a day, so you can arrive at your convenience. We do appreciate a heads-up if you expect to arrive late.
Is late check-out available at Andrew Pinckney Inn?
Late check-out may be available depending on occupancy. Please contact the Andrew Pinckney Inn front desk during your stay to inquire about availability.
What times are check-in and check-out at Andrew Pinckney Inn?
Check-in begins at 4:00 pm, and check-out is at 11:00 am. Early arrivals and late departures may be accommodated at Andrew Pinckney Inn based on availability.
Can I check in early?
You’re welcome to arrive anytime. If your room is ready, we’ll check you in early. If not, we’ll hold your bags and notify you via text once your room is available. Valet parking is also available at Andrew Pinckney Inn during your wait.
Dining & Food Options
Are there vending or ice machines at the hotel?
Yes. We have a soda vending machine and two ice machines on-site for guest use. Additional snacks or essentials can be purchased at any of the convenience and grocery stores within walking distance.
Are there restaurants near Andrew Pinckney Inn you would recommend?
Yes! Some of Charleston’s most beloved restaurants are within a 10–15 minute walk from the Andrew Pinckney Inn lobby. All-time favorites include 82 Queen, Anson, Church & Union, Burwell’s, Magnolias, and High Cotton. Our concierge team is happy to help with personalized recommendations and reservations.
Can Andrew Pinckney Inn accommodate dietary restrictions?
Yes. We strive to provide a variety of options and can accommodate gluten-free, keto, dairy-free, and other dietary needs at both our complimentary breakfast and Afternoon Reception. Let our staff know your preferences in advance or any time during your stay.
Does Andrew Pinckney Inn offer room service?
No. We do not offer room service. However, Andrew Pinckney Inn’s central location means some of Charleston’s best restaurants are just steps away, and we’re happy to help you with reservations or takeout suggestions.
Is there a restaurant or bar at Andrew Pinckney Inn?
While we don’t have an on-site restaurant or bar, we offer complimentary breakfast and a daily Afternoon Reception. We’re also located within walking distance of Charleston’s best dining and nightlife. From Lowcountry cuisine and fine dining to international bistros and fast-casual favorites, there’s something for every taste just a short stroll from our hotel.
Is breakfast included with my stay at Andrew Pinckney Inn?
Yes. There’s an expanded continental breakfast served daily at Andrew Pinckney Inn from 7:00 to 10:00 am. Start your morning with a delicious spread of fresh pastries, fruit, yogurt, cereals, and more, served in our rooftop Solarium.
What is the Andrew Pinckney Inn Wine + Cheese Reception?
Andrew Pinckney Inn hosts a daily Wine + Cheese Reception for guests in the rooftop Solarium from 4:00 to 5:30 pm. Enjoy a curated selection of red and white wines, artisan cheeses, assorted crackers, dips, and dried fruit while taking in panoramic views of historic downtown Charleston. This complimentary experience is a guest favorite.
About the Property
Is turndown service available at Andrew Pinckney Inn?
No. We do not offer turndown service at this time. However, our hospitality team is always available to assist with any special requests.
How far is Andrew Pinckney Inn from local beaches?
Several of Charleston’s best beaches are just a short drive away!
- Folly Beach – ~12 miles
- Sullivan’s Island – ~10 miles
- Isle of Palms – ~12 miles
From laid-back coastal charm to vibrant family-friendly fun, each beach town has its own distinct character.
Does Andrew Pinckney Inn provide daily housekeeping?
Yes. We offer daily housekeeping service to keep your room fresh and comfortable throughout your Andrew Pinckney Inn stay.
How close is Andrew Pinckney Inn to Charleston’s Historic District?
You're already there! Andrew Pinckney Inn is located within the Historic District, just steps from City Market, King Street, East Bay Street, and Waterfront Park. You can walk to nearly all of Charleston’s most iconic sites and attractions from our hotel.
What attractions are near Andrew Pinckney Inn?
Charleston’s top attractions are just a short walk away, including:
- City Market (1 block)
- Waterfront Park & Pineapple Fountain
- Rainbow Row
- King Street shopping & dining
- Historic homes like the Nathaniel Russell and Heyward-Washington Houses
- South Carolina Aquarium
- Fort Sumter ferry
Is there an elevator at Andrew Pinckney Inn?
Yes. The Church Street building is equipped with an elevator. However, rooms in the Pinckney Street building are stair-access only. If elevator access is important to you, please let us know in advance so we can accommodate your needs.
Is Andrew Pinckney Inn family-friendly?
Yes! We welcome families. Offering two floors of living space, including a living room with a pull-out sofa, wet bar, and 1.5 bathrooms, the Andrew Pinckney Inn Townhouse Suites are ideally suited for families or small groups. We also have double-bed rooms and suites with sofa beds that allow extra room to relax.
What makes Andrew Pinckney Inn unique among Charleston hotels?
Andrew Pinckney Inn blends historic Southern charm with modern comforts, offering a boutique hotel experience in the heart of downtown Charleston. Housed in two beautifully restored 18th-century buildings, the Inn is known for its gracious service, rooftop views, and proximity to the city’s top attractions—all just steps from your door.
Where is Andrew Pinckney Inn located?
We’re located in the Ansonborough neighborhood of Charleston’s Historic District, just steps from the City Market and the waterfront. Our central location is ideal for walking to top restaurants, shops, and cultural landmarks.
40 Pinckney Street
Charleston, SC 29401
Parking & Transportation
What is the best way to get around Charleston from Andrew Pinckney Inn?
Thanks to our central Historic District location, walking is the best way to enjoy Charleston’s charm. The city’s most beloved sites, restaurants, and shops are all just a short stroll away.
For something fun and uniquely local, consider a pedicab ride. That’s a bicycle taxi that doubles as a breezy sightseeing tour. For longer trips around the city, nearby destinations, or more formal outings, ride-sharing services like Uber and Lyft are also easily accessible.
Does Andrew Pinckney Inn provide an airport shuttle service?
We do not offer an airport shuttle. However, Uber, Lyft, taxis, and rental cars are readily available from the airport. If you need assistance arranging transportation to or from Charleston International Airport (CHS), our front desk team will be happy to help during your stay or upon checkout.
What are the closest public transportation options near Andrew Pinckney Inn?
The CARTA Downtown Area Shuttle (DASH) is the most convenient option, with the Green Line (Route 211) stopping near the hotel. This free shuttle provides service throughout Charleston’s historic downtown and is a great way to explore nearby attractions without a car.
Is there parking at Andrew Pinckney Inn?
We offer valet parking for $32 per night, which includes unlimited in-and-out access. Your vehicle is parked in a private, secure lot directly behind the Andrew Pinckney Inn lobby. It’s the most convenient and worry-free option. While self-parking garages are located within walking distance, our valet service offers the best value and ease of access.
Please note: Overnight street parking is not available in Charleston’s Historic District.
Does Andrew Pinckney Inn have EV charging stations?
We do not currently have EV charging stations on-site. However, the nearest free public EV charging station is located at the Queen Street Garage at 93 Queen Street, just a short drive from Andrew Pinckney Inn.
Amenities
Does Andrew Pinckney Inn have a pool or spa on site?
No. Andrew Pinckney Inn does not have a pool or spa, but we’re happy to provide local recommendations for nearby spa services.
I forgot something. Does Andrew Pinckney Inn have any personal care items on hand?
Absolutely. We keep toothbrushes, toothpaste, razors, shaving cream, sewing kits, and shower caps at the front desk—all complimentary. For additional essentials, there is a grocery and convenience store within two blocks of our hotel.
Are toiletries, hair dryers, and irons provided?
Yes. Guest rooms come with high-quality bath amenities, a hair dryer, an iron, and an ironing board for your convenience.
Does Andrew Pinckney Inn have a fitness center or gym?
We do not currently have an on-site fitness center or a partner gym affiliation. However, Charleston's walkable downtown and scenic waterfront provide excellent options for easy, pleasant outdoor exercise daily.
Does Andrew Pinckney Inn offer Wi-Fi in the rooms and public spaces?
Yes. We offer complimentary high-speed wireless internet access throughout Andrew Pinckney Inn. This includes all guest rooms, the Solarium, and lobby areas.
Is there heating and air conditioning in all rooms?
Yes. All Andrew Pinckney Inn accommodations are equipped with individually controlled air conditioning and heating to ensure your year-round comfort.
What in-room amenities are included at Andrew Pinckney Inn?
Each guest room and suite includes luxurious linens and towels, Gilchrist & Soames bath products, complimentary high-speed Wi-Fi, and concierge support to assist with reservations, recommendations, and special requests. Every detail is designed for a comfortable and refined stay with Charleston as the backdrop to your adventure.
Do Andrew Pinckney Inn guest rooms have refrigerators?
Yes. Every guest room includes a compact refrigerator, stocked with bottled water for your convenience.