843.937.8800 Best Rate Guaranteed
Close Booking
Book Your Stay
Adults
  • 1 Adult
  • 2 Adults
  • 3 Adults
  • 4 Adults
The Benefits of Booking Direct
Best Rate Guarantee
Complimentary Upgrade, based on availability
Late check-out, based on availability

COVID-19

FROM THE DESK OF THE INNKEEPER 

After carefully following the guidance of the Center for Disease Control and Prevention (CDC), the American Hotel & Lodging Association (AHLA) and South Carolina Restaurant & Lodging Association (SCRLA) the Andrew Pinckney Inn will re-open on June 24, 2020. Our dedicated team is excited to welcome our guests and make fond memories once again.

There is no higher priority than the safety of both our guests and employees. During our time apart, we have developed a comprehensive cleaning and physical distancing protocols and are pleased to share those details with you.

HOTEL PROTOCALS AND HEALTH & SANITATION GUIDELINES

Per a City of Charleston ordinance – all guests are required to wear face masks in the public areas of the hotel.

Valet Service has been suspended to limit person to person contact. Guests will be responsible for parking their own vehicles and transporting luggage unless special assistance is required.

We have increased the frequency of cleaning and disinfecting in public spaces with the continued use of hospitality grade cleaning solutions, we are focusing on the counter at the front desk, elevators and elevator buttons, door handles, public bathrooms and even room keys. Additionally, furniture in public spaces have been arranged to promote social distancing between guests and employees alike.

Employees will not be permitted to enter guest rooms for the duration of a guest’s stay except for special maintenance or housekeeping requests per guest.

Stayover housekeeping service will be suspended to limit personal in-room contact. Exceptions will be granted per guest’s special request.

Guest’s in-room trash should be placed outside door in trash bag provided by the inn for housekeeping staff to collect daily.

If a guest should request any additional linen, toiletries or sundries, those items will be delivered in a basket and placed outside the guest’s door.

We use cleaning and disinfecting protocols to clean rooms with hospitality grade cleaning solutions and attention to high-touch items. These chemicals from EcoLab (a leader in hygiene products and technologies) meet the Environmental Protection Agency (EPA) standard for use against SARS-CoV-2, the virus that causes Covid-19. Guest rooms are deep cleaned prior to arrival.

Elevator occupancy will be restricted to a maximum of 4 people unless family or friends are traveling together.

The registration lobby, public bathroom, common areas, elevator, and each hotel floor and throughout the back of house will have hand sanitizer dispensers, touchless whenever possible.

Guest will be encouraged to practice physical distancing at least 6 feet away from other groups of people not traveling with them.

The Breakfast buffet has been suspended but we will offer a menu including a few hot items to be delivered to our guest’s room each morning between the hours of 7:30AM – 9:30AM. Guests will be encouraged to complete a breakfast menu each evening prior to 10 p.m.to be collected by hotel staff.

Drinkware and cutlery will be thoroughly sanitized and stored. Cutlery will be rolled in disposable napkins and secured with a paper band to prevent unintended contamination

Formal Afternoon Reception will be suspended in the Solarium until further notice, but we will offer individually packaged charcuterie boards or cheese plates for our guests to select from in Solarium and have our afternoon hostess pour wine of your selection. Our guest’s can enjoy in their rooms or our Rooftop Solarium that has been carefully arranged to honor social distancing protocols.

Food & Beverage staff are always required to wear gloves. Gloves will be changed after each guest interaction or after handling of shared items.

OUR CANCELLATION POLICY

It is important to us that you can make informed travel decisions, and that you have peace of mind anytime you choose to visit the Andrew Pinckney Inn. Please review our cancellation policy.

Reservations may be cancelled for no penalty up to 24 hours prior to arrival date.

Guests who booked via online travel agents or other third-party travel professionals are advised to contact their booking provider for information on their policies.

Some packages and offers might have different cancellation policies. Please review your reservations for details.

QUESTIONS NOT ANSWERED HERE:

For general information or questions regarding our property, please email frontdesk@andrewpinckneyinn.com or phone 843-937-8800.

We will continue to monitor and adjust our services and offerings based on industry and regulatory directives.